Repair & service
Garage door opener repair and installation
The motor runs and nothing happens, or nothing happens at all. Openers are the cheapest part of the system to fix and the easiest to overspend on, so we'll tell you which side of that line yours is on.
- Price
- $145–$395
- Repair · new from $549
- Diagnosis
- $85 · waived with repair
See every symptom and price in one table
| What it's doing | Usually means | Price |
|---|---|---|
| Loud bang, now it won't open | Broken torsion spring | $329–$489 |
| Door won't move at all | Spring, opener, or power | $85–$489 |
| Opener runs, door stays put | Trolley disconnected or stripped gear | $145–$395 |
| Goes down, then reverses | Safety sensors misaligned | $125–$265 |
| Crooked or jammed in the track | Cable came off the drum | $195–$325 |
| Grinding or squealing | Worn rollers and dry bearings | $195–$285 |
| Remote or keypad not working | Battery, reprogram, or logic board | $0–$265 |
| Loud enough to wake the house | Rollers, hinges, or a chain-drive opener | $195–$949 |
| Bottom panel dented or cracked | Section replacement | $395–$1,150 |
| Won't close in the cold | Seal frozen to the slab, or travel limits | $145–$295 |
| Door slams down hard | Broken spring or a failing cable | $329–$689 |
| Nothing's wrong — just a check | 25-point tune-up and safety inspection | $95 |
What's actually wrong
Three failures cover most opener calls: a stripped nylon drive gear, a dead logic board, or a failed capacitor. The gear is a genuine repair — the part is inexpensive and the labor is honest. A logic board on a fifteen-year-old chain drive usually isn't worth it, and we'll say so rather than sell you the part.
The other half of opener calls aren't the opener at all. They're the trolley, the sensors, or the door itself being too heavy because the springs are going.
Safety, plainly
An opener's auto-reverse is a safety device, not a convenience. If your door doesn't reverse when it meets a 1.5-inch obstruction, it should not be in service — that's the mechanism that protects a child or a pet under a closing door.
What the visit includes
- Full opener diagnostic including force, travel limits and auto-reverse test
- Gear kit or capacitor replacement where that's the honest fix
- Sensor alignment and rewire where needed
- Remote and keypad reprogramming
- Belt-drive replacement quoted with the reason, not just the price
- The 25-point safety inspection, free
What it costs
Published, and the same number we'd give you on the phone. Bands cover the great majority of residential doors; anything outside them is quoted before we start.
| Service | Price |
|---|---|
| Opener diagnostic, waived with repair | $85 |
| Drive gear kit replacement | $145–$245 |
| Capacitor or limit switch | $145–$225 |
| Logic board replacement | $245–$395 |
| Belt-drive opener, installed | $549–$949 |
| Smart Wi-Fi opener with camera, installed | $749–$1,095 |
Before you ask
- Past about fifteen years, a $300 board on a chain drive is money spent on a machine that will need something else next year. We'll give you both numbers and let you decide.
- A belt drive under a bedroom is a genuinely different experience from a chain drive. It's the one upgrade customers mention unprompted afterwards.
- If the door is heavy because the springs are tired, a new opener will not fix it — it will just fail sooner. We check the balance first, every time.
Questions we get
My remote works but the wall button doesn't.
Usually a broken low-voltage wire or a failed wall console. Inexpensive either way.
Can you work on Genie and Chamberlain?
Yes — LiftMaster, Chamberlain, Genie, Craftsman, Stanley, AccessMaster and Linear.
Do you install openers I bought myself?
We will, at labor rate, but the warranty is then yours and not ours. We'll be straight about that trade-off.
Do you charge for the estimate?
There's an $85 diagnostic fee on repair calls, and it's waived when you have us do the repair. New door quotes are free — those are measured, not diagnosed.
Are you actually same-day?
Most days, for most of our service area, yes — if you call before mid-afternoon. When we can't be, we tell you on the phone instead of booking you and hoping.
Where we do this
Get it fixed
Call for same-day where we can, or book a window online. Either way you'll have the number before anyone touches the door.
- Hours
- Mon–Sat 7:00 AM – 7:00 PM
- Base
- Rotterdam, NY
- Diagnosis
- $85, waived with repair