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About
We publish prices because it was the easiest way to be the obvious choice
Jake fixed garage doors before he ran companies. What he kept seeing was customers quoted one number on the phone and charged another in the driveway — not always dishonestly, often just because nobody had measured anything yet. The fix was not a better script. It was putting the numbers on the website.
What we do is garage doors: repair, replacement, openers, and the annual visit that stops the six-in-the-morning call in January. Every service call includes a 25-point safety inspection and full lubrication whether you buy anything else or not, because the fastest way to find the next problem is to look for it while we're already there.
We're one person in a market with a national franchise and a row of local shops. The franchise has more reviews than we do and always will for a while. What they can't do is publish a price list, because that decision has to be made by someone who owns the company.
- Based
- Rotterdam, NY
- Trade
- Garage doors only
- Diagnosis
- $85 · waived with repair
- Safety check
- Free, every call
What we're not
- Not the cheapest. Published prices cut both ways — you can see exactly where we sit.
- Not 24/7. We answer 7am to 7pm Monday through Saturday and 8 to 4 on Sunday, and after that you get an after-hours line. A promise we can't keep is worse than no promise.
- Not a franchise, not a division, and not a design showroom.
- Not a DIY resource for spring work. We'll help you with sensors and remotes over the phone all day. We won't talk you through winding a torsion spring.
Talk to the person who owns it
That's usually who answers.
- Hours
- Mon–Sat 7:00 AM – 7:00 PM
- Base
- Rotterdam, NY
- Diagnosis
- $85, waived with repair