Broken Spring Replacement
The bang you heard was the torsion spring. It's the most common failure we see, and the one that most often gets quoted three different ways by three different companies.
$329–$489 single spring, installed
Rotterdam, NY · owner-run · same-day most days
Know what's wrong.
Know what it costs.
Then call.
Garage door companies tell you to call for a free estimate. We'll just tell you the price. Pick the thing your door is doing — the number is right there.
- Diagnosis
- $85, waived with repair
- Tune-up
- $95 flat
- Safety check
- Free, 25 points
- Base
- Rotterdam
See every symptom and price in one table
| What it's doing | Usually means | Price |
|---|---|---|
| Loud bang, now it won't open | Broken torsion spring | $329–$489 |
| Door won't move at all | Spring, opener, or power | $85–$489 |
| Opener runs, door stays put | Trolley disconnected or stripped gear | $145–$395 |
| Goes down, then reverses | Safety sensors misaligned | $125–$265 |
| Crooked or jammed in the track | Cable came off the drum | $195–$325 |
| Grinding or squealing | Worn rollers and dry bearings | $195–$285 |
| Remote or keypad not working | Battery, reprogram, or logic board | $0–$265 |
| Loud enough to wake the house | Rollers, hinges, or a chain-drive opener | $195–$949 |
| Bottom panel dented or cracked | Section replacement | $395–$1,150 |
| Won't close in the cold | Seal frozen to the slab, or travel limits | $145–$295 |
| Door slams down hard | Broken spring or a failing cable | $329–$689 |
| Nothing's wrong — just a check | 25-point tune-up and safety inspection | $95 |
- JakeOwner-run, on the truck
- RotterdamLocal shop, not a call center
- 25Point safety check, free
Repair & service
The six calls we get most
Every one of these has a price on this site. None of them require you to fill out a form to find it.
Opener Repair & Installation
Stripped gears, dead logic boards, failed capacitors, and the honest conversation about when a fifteen-year-old opener stops being worth repairing.
$145–$395 repair · new from $549
Cables, Rollers & Tracks
Frayed cables, cables off the drum, worn rollers, dry bearings, and bent track. The quiet parts that make a door loud.
$165–$385 most repairs
Off-Track & Panel Damage
Backed into it, or it jumped the track on its own. Section replacement when the model's still made, and a straight answer when it isn't.
$195–$1,150 reset to full section
Sensors, Remotes & Keypads
Photo eyes that won't let the door close, remotes that lost their pairing, keypads that stopped taking the code. Often the cheapest visit we make.
$125–$265 many fixed on the spot
Tune-Up & 25-Point Safety Check
Balance, spring cycles, cables, drums, rollers, hinges, sensors, opener force and auto-reverse — plus full lubrication and a written report.
$95 flat, plus tax
Before you ask
The things people find out after they book, which they should have known before.
- The $85 diagnosis is waived the moment you approve a repair. If you send us away, that's what the trip cost.
- Every service call includes the 25-point safety inspection and full lubrication whether you buy anything else or not.
- If your door is a 16-foot double with two springs, we replace both. One new and one twenty-year-old spring is a callback waiting to happen, and we'd rather say that now than in your driveway.
- We don't do gates, and we don't do commercial rolling steel fire doors. We'll tell you who does.
Built for upstate
Doors fail differently at sixteen degrees
Springs are rated in cycles, and cold shortens every one of them. Bottom seals freeze to the slab and the opener reads it as an obstruction. Grease stiffens. Uninsulated steel on an attached garage bleeds heat straight into the driveway.
Nobody else in this market talks about it, which is strange, because it's the reason half of these calls happen in January.
New doors
Or the door is just done
Twenty winters, a dented bottom section, and a draft you can feel from the kitchen. New doors start at $1,500 installed for a single and $2,000 for a double, and we publish that too.
We'll come measure for free, show you what actually looks right on your kind of house, and leave you a written number. It takes about forty minutes and there is no pitch at the end of it.
Who shows up
Every job. Same guy.
No dispatcher, no rotating crew, no whoever's-on-shift. The person who quotes your door is the person who fixes it, and the person who picks up when you call back about it.
Hammerhead Garage Doors is Jake. He was fixing doors well before he was running a company. On a heavy install he brings a second set of hands — someone he has worked with and trusts, never a subcontract crew you have never heard of. Everything else is him.
That is the trade, stated plainly: one person cannot be in two driveways, so some days the answer is tomorrow. What you get for it is the same person who has already seen your door.
- On every job
- Jake
- Shop
- Fordham Ave, Rotterdam
- Phone
- Answered by the owner
Service area
How far we actually are from your driveway
Honest drive times from the Rotterdam shop, not a list of forty-seven towns we'd struggle to reach the same day.
Car stuck behind it right now?
Call and you'll get a person, a diagnosis, and a number — in that order. Most repair calls get handled the same day if you catch us before mid-afternoon.
- Hours
- Mon–Sat 7:00 AM – 7:00 PM
- Base
- Rotterdam, NY
- Diagnosis
- $85, waived with repair